SHIPPING & RETURNS
We ship all over India and try to get the best rates for our customers. Orders placed Monday through Saturday IST will be processed on the same or following business day and will be shipped within two business days of order placement if the product(s) is(are) in inventory in our warehouse.If you want to inquiry about the delivery time of a product, do not hesitate to contact us prior placing your order. Our shipping is free of charge currently and can be changed as per the compay policy at that time.
RETURNS: It’s very important for us you are completely satisfied with your purchase. If under any circumstances you are not, you can send it back to us for an exchange or refund within following criteria.Before sending your return, you must contact us in order to receive your return number. Please send an email to firstname.lastname@example.org with the order number and the reason of the return.LUYK will only accept returns that have been requested within 7 days of delivery date (as per tracking number) . Items must be returned in original condition, unworn, with all tags intact. Shipping and handling costs are non-refundable, only the price of the item will be refunded.The returns are paid by the customer, no return tags will be provided.Please include the confirmation email in your package.We are not responsible for missing or misdelivered packages. Any packages lost by the shipping career will be your responsability to claim.
LUYK will refund customers through cheque payment method. Returns are processed immediately upon receipt of returned merchandise. You will receive a confirmation by email when your exchange/refund has been processed. In the event that merchandise is not available for exchange, you will be refunded.
We reserve the right to deny a refund/exchange if the returned merchandise does not meet our return policy requirements.
Please allow a couple of days for the refund to be processed, especially by credit card.
When possible, we are happy to fulfill special order requests. Please, do not hesitate to contact us![/vc_column_text][/vc_column][/vc_row]