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TERMS & CONDITIONS

 

Please note that these terms are subject to change at any time. We recommend that you visit them prior ordering to take note of any change(s).

CUSTOMER SERVICE:

All inquiries may be made using our Contact page. Messages will be responded to within 24-48 business hours, Monday to Friday. Although we are involved in our social medias account, we are not guaranteeing a reply in due time, therefor, we do not recommend sending us inquiry about your order or any other questions via Instagram or facebook.

SHIPPING & RETURNS INFORMATION:

Please refer to the Shipping & Return page for our various shipping time and price.

Any package(s) that is lost, refused, not acknowledged, considered “unclaimed” by the customer or are otherwise returned due to reasons that Modern Kids Society is not at fault for, will NOT be refunded by LUYK by any means.

Shipping rates are calculated based on weight and location. We provide free shipping also, but that is subject to company policy.

FAULTY ITEMS: If you receive any defective items, please contact us within 3 business days of receiving your order. We will not accept ANY claim past this period. Once inspected and approved by LUYK, items will be replaced and only refunded if a replacement is unavailable.

COUPONS & PROMO CODES:

Discount codes must be used at the time of purchase and can not be applied to previous orders. Orders made with promotional codes are considered as FINAL SALE. NO exceptions will be granted.

CARE INSTRUCTIONS:

Please check the description of each product for care instruction. For further questions or doubts, do not hesitate to visit the brand’s website directly.

SIZE CHART:

Our brand size is common. The size chart image is provided with each product with size referance.[/vc_column_text][/vc_column][/vc_row]